Integration PDF Print E-mail

 The advantage of using an IP phone system is that your PBX can integrate with your other computer systems. Perihelion can help you achieve this.

 If you are using a web-based Customer Relationship Management system then we can help to integrate it into the Voice Server or any other Asterisk-based system. When your phone rings the contact details for the caller appear on your screen. And if you are using SugarCRM we can go further by allowing you to place calls from Sugar by simply clicking on an icon by your contact's name. Your phone will ring and when you pick it up the call is put through to the contact and Sugar keeps a record of the call.

If you want advice on Customer Relationship Management we can supply and install SugarCRM for you and configure the Voice Server intrgration for you.

We have recently added an enhancement to a pbx such that it interfaces fully with the AutoCAB system used by many taxi firms, using the number of the caller to bring up their account details.