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Are you thinking of using VoIP? We'll explain the problems and offer the solutions. Have you already taken the plunge and found it isn't working quite as you expected? We are highly experienced in solving VoIP problems such as Quality of Service on your network, SIP (Session Initiation Protocol) issues, NAT traversal, event monitoring and everything to do with Asterisk®. And if you don't understand all of that- don't worry - we do! Give us a call on 01291 642040 for an quick discussion of your problem.
The advantages of Voice over IP (VoIP) are clear - using office data networks rather than traditional telephone cabling, you can connect IP telephones to each other, to digital ISDN telephone lines and to the Internet. Perihelion has extensive experience of these systems, and can offer pre-configured systems (our Voice Server) or advice on building or fixing your own. Our own solution offers advanced routing options that allow employees to make and receive calls in the office, on the road or at home, and among the other ‘out-of-the-box’ features are sophisticated auto-attendant options for incoming calls, highly configurable call queuing, ‘follow me’ options, voicemail by email, company SMS, company directory and, of course, your choice of music on hold, whether that’s Bach or Black Eyed Peas. There is an option to record all incoming and outgoing calls onto RAID disks that can store all the calls you might want for compliance reasons. On the other hand, if you have already taken the plunge or just want some advice, give us a call and we'll tell you the ins and outs of making VoIP work reliably. Asterisk is a registered trademark of Digium, Inc. |